Privacy Policy
Last updated: July 2026
1. Overview
Loyalty Concierge helps Canadians get more value from their rewards programs. This policy explains what information we collect, how we use it, and the choices you have. We aim to collect only what we need to make our recommendations useful to you.
2. Information you provide
- Name and email address when you create an account or join the waitlist.
- Credit cards you choose to add to your wallet.
- Loyalty programs, point balances, and expiry dates you choose to enter.
- Estimated monthly spending by category and the merchants you shop with most.
- Your primary rewards goal and any preferences you share during onboarding.
We do not connect to your bank or credit card accounts, and we never see your transactions.
3. Information collected automatically
We collect basic device, browser, and usage information (for example, pages viewed and features used) to keep the service secure and to improve it over time.
4. How we use your information
- To generate personalized recommendations, scores, and audits.
- To operate, secure, and improve the service.
- To respond to your requests and send service updates.
- With your consent, to send occasional product emails you can unsubscribe from at any time.
5. Sharing
We do not sell your personal information. We share limited information with trusted service providers who help us operate the service (hosting, authentication, analytics, email delivery). These providers are contractually required to protect your information.
6. Affiliate links
Some links to credit cards or partners may be affiliate links. We may earn a commission if you apply through them. See our Affiliate Disclosure for details. Affiliate relationships do not determine our rankings or recommendations.
7. Data security
We use reasonable technical and organizational safeguards to protect your information. No online service can be guaranteed 100% secure, but we work to reduce risk.
8. Your choices
You can access, correct, or delete your account information at any time by signing in or by emailing us at support@loyaltyconcierge.ca. Canadian users have rights under applicable privacy laws, including the right to access and correct personal information.
9. Cookies and analytics
We use cookies and similar technologies to keep you signed in and to understand how the service is used. You can control cookies through your browser settings.
10. Children
Loyalty Concierge is not intended for use by anyone under the age of majority in their province or territory.
11. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with an updated date.
12. Contact
Email support@loyaltyconcierge.ca with any privacy questions or requests.